SAVE MONEY, INCREASE EFFICIENCY AND TAKE THE WORRYING OUT OF MANAGING YOUR ENVIRONMENT.

AVAILABILITY

What if your server crashes? Can your business afford to be down for an hour, a day, longer?? Unexpected downtime = lost revenue. That's why we offer 24/7/365 support, an on-call team of engineers and  backup and data recovery strategy.

EXPERTISE

All of our consultants are Oracle or VMware Certified Masters, Experts or Professionals with extensive real-world experience. We strive to provide customer solutions on-time and under budget.

BUDGET

By outsourcing on a proactive basis versus in a crisis you are avoiding the major pitfalls in your IT budget that often get exhausted with emergency work.  With a team of experts at your disposal you now get to leverage the best in the field without the premium price tag.

Database Monitoring

24X7X365 Monitoring

Proactive Database Monitoring

Prompt response to issues based on predefined SLAs

Issue Tracking

Alerting and Notifications

Break/Fix Resolution

Incident History

Back Up and Recovery

Backup strategy includes daily hot backups for production systems

Weekly backups for non-production systems

Periodic database restore tests and procedures

 

 

 

 

Database Support

Instillation & DB Creation

Space Management

Security and Compliance Restrictions

Database Cloning/Patching/Maintenance

Periodic Proactive Monitoring

Primary DBA assigned for each shift and support DBAs

Collaboration with onsite client DBA's and systems admins

Our response time is FAST.

VLSS Managed Services are set to two different levels (Production and Non-Production) with two SLA standards:

Can you afford a crash?

CONTACT US

Call Us: 213.596.7716

Or complete the form below and we will contact you within 24hours.

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Production

System Down: Immediate Response until Issue Resolved

Performance Issues: Response within 15 Mins

Non-Emergency: Response within 8 Hrs

Non-Production

System Down: Response within 1 Hr until Issue Resolved

Performance Issues: Response within 8 Hrs

Non-Emergency: Response within 24 Hrs

 

No negotiating necessary with our no NONSENSE pricing models.

VLSS Managed Services are offered on a monthly basis with a 12-month contract required. For first time customers, VLSS Managed Services offers an introductory 60-day trial period. VLSS Managed Services pricing is based on a per database fee:

 

Oracle Instance

 

RAC Surcharge

Production

Non-Production

$2000/month

$1000/month

$500/node

$250/node

 

Discounts available for managing multiple databases!